Refund Policy

Upon receiving a refund request our refund team will assess the refund request and if the request is valid, the refund will be issued within 14 business days. The following items constitute a list of valid reasons for a refund request:

• Refund within the first 14 days of the subscription for a first time customer.
• Refund due to a charge incurred after stopping the service
• Refund due to a charged incurred in error

Other Refund requests will be assessed by our refund team, the assessment cycle can take up to 7 business days, before a refund is issued or denied.